Update - We are continuing to monitor for any further issues.
Jul 24, 2026 - 14:03 CEST
Monitoring - We're currently experiencing delays on Qualified eSignature (QES).

These delays originate from one of our identity verification providers, which is currently experiencing elevated response times. As a result, identity verification and QES signature completion may take longer than usual.

All other levels of signature (SES, AES) are not affected.

We sincerely apologize for the inconvenience. Our teams are fully mobilized to monitor the situation and restore normal service as quickly as possible. We will provide updates here as soon as possible.

Jul 24, 2026 - 13:29 CEST
Website - https://yousign.com Operational
90 days ago
100.0 % uptime
Today
Youtrust V2 Operational
90 days ago
100.0 % uptime
Today
API V2 - https://api.yousign.com Operational
90 days ago
100.0 % uptime
Today
APP V2 - https://webapp.yousign.com Operational
90 days ago
100.0 % uptime
Today
Youtrust V3 Degraded Performance
90 days ago
99.97 % uptime
Today
APP V3 - https://yousign.app Degraded Performance
90 days ago
99.97 % uptime
Today
API V3 - https://api.yousign.app Degraded Performance
90 days ago
99.97 % uptime
Today
Youtrust Notification Providers Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 25, 2026

No incidents reported today.

Jul 24, 2026

Unresolved incident: V3 - Delay on Qualified eSignatures (QES).

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026
Resolved - This incident has been resolved.
Jul 17, 16:03 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 17, 11:55 CEST
Update - We are continuing to work on a fix for this issue.
Jul 17, 11:44 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 17, 11:32 CEST
Update - We are continuing to monitor for any further issues.
Jul 17, 11:26 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 17, 11:25 CEST
Identified - One of our providers is experiencing an outage.

We apologize for the inconvenience and will provide updates as soon as possible.

Jul 17, 11:12 CEST
Investigating - We're currently experiencing delays in the processing of some QES eSignature requests.

Signatures are still being properly handled. Wallet creation and signature flow are functionals but signed documents cannot be retrieved yet.

All other levels of signature are not affected.

We sincerely apologize for the inconvenience. Our teams are fully mobilized to identify the root cause and implement a solution as quickly as possible.

Jul 17, 10:46 CEST
Jul 16, 2026

No incidents reported.

Jul 15, 2026
Resolved - Our infrastructure provider performed an update on our low level infrastructure that was supposed to be without impact.
The update is now finished and all services are back to normal.
Sorry for the service degradation that may have happened during this time frame.

Jul 15, 21:45 CEST
Identified - The issues has been identified. Our team is working on it.
Jul 15, 21:34 CEST
Investigating - Some customers may be experiencing an issue with our service. Our engineers are working to identify and resolve this as fast as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.

Jul 15, 21:25 CEST
Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.