All Systems Operational

Uptime over the past 90 days. View historical uptime.
Website - https://yousign.com Operational
90 days ago
100.0 % uptime
Today
Yousign V2 Operational
90 days ago
100.0 % uptime
Today
API V2 - https://api.yousign.com Operational
90 days ago
100.0 % uptime
Today
APP V2 - https://webapp.yousign.com Operational
90 days ago
100.0 % uptime
Today
Yousign V3 Operational
90 days ago
99.99 % uptime
Today
APP V3 - https://yousign.app Operational
90 days ago
99.99 % uptime
Today
API V3 - https://api.yousign.app Operational
90 days ago
100.0 % uptime
Today
Yousign Notification Providers Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[V3] Yousign V3 Maintenance Jun 1, 2026 22:00-23:00 CEST

Dear Users,

As part of the continuous improvement of our infrastructure, we will conduct a maintenance impacting all our services. This maintenance will be carried out on 2026-06-01.

Details of the intervention:

- Date: On 2026-06-01 from 22:00 CEST to 23:00 CEST (1 hour)
- Expected Impact: We will temporarily shut down access to our V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page.

Here is the list of impacted services:

- https://yousign.app/ (Yousign V3 - APP V3)
- https://api.yousign.app/ (Yousign V3 - API V3)
- https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox)
- https://wallet.yousign.app/ (Yousign V3 - Wallet)

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service.

For any questions or assistance, contact us at support@yousign.com.
Posted on May 19, 2026 - 17:00 CEST
May 22, 2026

No incidents reported today.

May 21, 2026
Degraded performance on Simple/Advanced Signature and eSeal
Resolved - Processing times on Simple/Advanced Electronic Signature and Simple/Advanced eSeal started to recover at 10:51 AM CET and returned to normal at 10:57 AM CET.

All operations are now processed with usual latency. Qualified Electronic Signature (QES) was not impacted at any point during the event.

A post-event analysis is being conducted by our engineering teams to identify the root cause and prevent recurrence.

Thank you for your patience.
May 21, 10:58 CEST
Update - Since 10:00 AM CET, we are observing increased processing times on the following operations:
- Simple Electronic Signature (SES)
- Advanced Electronic Signature (AES)
- Simple and Advanced eSeal

Qualified Electronic Signature (QES) is not impacted and continues to operate normally.

Operations are still being processed successfully, but with higher latency than usual. Our engineering teams are actively investigating the root cause and we will provide an update as soon as we have more information.

Thank you for your patience.
May 21, 10:44 CEST
Investigating - Since 10:00 AM CET, we are observing increased processing times on electronic signature operations. Signatures are still being processed successfully, but with higher latency than usual.

Our engineering teams are actively investigating the root cause. We will provide an update as soon as we have more information.

Thank you for your patience.
May 21, 10:19 CEST
May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026
Delayed status updates on v3 application
Resolved - The application has been working normally since 9:57 AM. Notifications are now being delivered to users' browsers as expected.

Important action is required for already-connected users:

**If you were connected to the application between 9:35 AM and 9:57 AM, please force a refresh of your browser page to restore real-time updates.**

You can do this by: Clicking the refresh button in your browser, or Pressing Ctrl + R (Windows / Linux) or Cmd + R (Mac).

Users who connect (or reconnect) after 9:57 AM are not affected and do not need to take any action.

We sincerely apologize for the inconvenience caused during this incident. We are now marking this incident as resolved and thank you for your patience and understanding.
May 18, 10:11 CEST
Identified - Since 9:35 AM, we are experiencing an issue affecting the v3 application.

The API and the application are working normally, and your actions are being processed correctly on our side. However, the browser is not receiving real-time status updates. For example, a signature request that has just been signed will not automatically appear as signed in the application.

Workaround: Refresh the page manually to see the latest status.
Next update: We are currently rolling back a recent configuration change to restore normal behavior. We will share an update as soon as the situation evolves.

We apologize for the inconvenience and thank you for your patience.
May 18, 10:00 CEST
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026
v3 API & Application instability
Resolved - This incident has been resolved.
May 12, 18:04 CEST
Monitoring - The incident has been resolved since 17:19 (CET). The root cause has been identified and the situation is now back to normal. The Public API and Yousign application are operating as expected.
May 12, 17:32 CEST
Investigating - Since 17:03 (CET), our customers may experience HTTP 500 errors on the Public API and intermittent instabilities on the Yousign application.

Our engineering teams are currently investigating the root cause. We will provide an update as soon as we have more information.

We apologize for the inconvenience.
May 12, 17:20 CEST
May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

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