Resolved -
This incident has been resolved.
Jun 18, 01:11 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 18, 01:06 CEST
Identified -
We have detected an new issue impacting AES and SES signature level.
Jun 18, 00:57 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 18, 00:33 CEST
Investigating -
We're currently experiencing delays in the processing of some QES eSignature requests and potential errors on signature flow. Signatures are still being properly recorded and no data has been lost.
Please note that eSeal operations and other level of signature are not affected.
We sincerely apologize for the inconvenience. Our teams are fully mobilized to identify the root cause and implement a solution as quickly as possible.
Jun 18, 00:24 CEST