All Systems Operational

Website - https://yousign.com Operational
90 days ago
100.0 % uptime
Today
Yousign V2 Operational
90 days ago
100.0 % uptime
Today
API V2 - https://api.yousign.com Operational
90 days ago
100.0 % uptime
Today
APP V2 - https://webapp.yousign.com Operational
90 days ago
100.0 % uptime
Today
Yousign V3 Operational
90 days ago
99.99 % uptime
Today
APP V3 - https://yousign.app Operational
90 days ago
99.99 % uptime
Today
API V3 - https://api.yousign.app Operational
90 days ago
100.0 % uptime
Today
Yousign Notification Providers Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[V3] Yousign maintenance Jun 8, 2026 22:00 - Jun 9, 2026 01:00 CEST

Dear Users,

As part of the continuous improvement of our infrastructure, we will conduct a maintenance impacting all our services. This maintenance will be carried out on 2026-06-08.

Details of the intervention:

- Date: On 2026-06-08 from 22:00 CEST to 2026-06-09 01:00 CEST (3 hours)
- Expected Impact: We will temporarily shut down access to our V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page.

Here is the list of impacted services:

- https://yousign.app/ (Yousign V3 - APP V3)
- https://api.yousign.app/ (Yousign V3 - API V3)
- https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox)
- https://wallet.yousign.app/ (Yousign V3 - Wallet)

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service.

For any questions or assistance, contact us at support@yousign.com.

Posted on May 22, 2026 - 17:21 CEST

[V3] Yousign maintenance Jun 15, 2026 22:00 - Jun 16, 2026 01:00 CEST

Dear Users,

As part of the continuous improvement of our infrastructure, we will carry out a maintenance operation impacting all our services on 2026-06-15.

Details of the intervention:

Date: 2026-06-15, from 22:00 CEST to 01:00 CEST on 2026-06-16 (3 hours)
Expected Impact: We will temporarily shut down access to our V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page.

Impacted services:
- https://yousign.app/ (Yousign V3 - APP V3)
- https://api.yousign.app/ (Yousign V3 - API V3)
- https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox)
- https://wallet.yousign.app/ (Yousign V3 - Wallet)

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service. For any questions or assistance, contact us at support@yousign.com.

Posted on Jun 02, 2026 - 17:58 CEST
Jun 5, 2026

No incidents reported today.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
Resolved - This incident is now resolved. Advanced eSignature identification and image Identity Verification for Verify have been fully operational since 5:44pm CEST. We will continue to investigate with our provider to identify the root cause and prevent any recurrence. We apologize for any inconvenience caused.
Jun 3, 18:10 CEST
Monitoring - Advanced eSignature identification and image Identity Verification are back to normal since 5:44pm CET. The incident impacted the service from 4:28pm to 5:44pm CET. We are monitoring the situation closely and awaiting confirmation from our third-party provider before resolving this incident.
Jun 3, 17:57 CEST
Update - We are continuing to investigate this issue.
Jun 3, 17:45 CEST
Investigating - Since 4:24pm CET, we're currently experiencing degraded performance on Advanced eSignature identification and image Identity Verification for Verify due to an ongoing incident with one of our third-party providers. Some users may notice slower response times or intermittent errors. Our team is actively monitoring the situation and working with the provider to restore full functionality. We'll share updates as more information becomes available.
Jun 3, 17:36 CEST
Jun 2, 2026

No incidents reported.

Jun 1, 2026
Completed - The scheduled maintenance has been completed.
Jun 1, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 22:00 CEST
Scheduled - Dear Users,

As part of the continuous improvement of our infrastructure, we will conduct a maintenance impacting all our services. This maintenance will be carried out on 2026-06-01.

Details of the intervention:

- Date: On 2026-06-01 from 22:00 CEST to 23:00 CEST (1 hour)
- Expected Impact: We will temporarily shut down access to our V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page.

Here is the list of impacted services:

- https://yousign.app/ (Yousign V3 - APP V3)
- https://api.yousign.app/ (Yousign V3 - API V3)
- https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox)
- https://wallet.yousign.app/ (Yousign V3 - Wallet)

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service.

For any questions or assistance, contact us at support@yousign.com.

May 19, 17:00 CEST
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026
Resolved - Between 09:56 and 10:06 CET, customers may have experienced increased latency and intermittent slowness on API v2 and v3 endpoints.

The issue has been identified and resolved. All services are now operating normally.

We apologize for the inconvenience and thank you for your patience.

May 25, 10:17 CEST
May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.