Resolved -
All services are back to normal.
Jul 2, 00:02 CEST
Monitoring -
Delay are now resolved.
Jul 1, 23:56 CEST
Identified -
Issue identified.
Signatures are resuming.
A small delay in signatures can be observed during the coming minutes.
Jul 1, 23:49 CEST
Investigating -
Our V2 and V3 applications are currently enduring issue signing documents.
The issue began at 22:56 CEST.
This impacts the following sites:
* https://api.yousign.com
* https://webapp.yousign.com
* https://yousign.app
* https://api.yousign.app
While no data is being lost, signature are not being processed on document for now.
It should resume in the coming minutes.
Our teams are mobilized to resolve this incident as quickly as possible.
We will update you again shortly here.
If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
Jul 1, 23:25 CEST