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All Systems Operational
Uptime over the past 90 days. View historical uptime.
Website - https://yousign.com
Operational
90 days ago
100.0
% uptime
Today
Youtrust V2
Operational
90 days ago
100.0
% uptime
Today
API V2 - https://api.yousign.com
Operational
90 days ago
100.0
% uptime
Today
APP V2 - https://webapp.yousign.com
Operational
90 days ago
100.0
% uptime
Today
Youtrust V3
Operational
90 days ago
99.97
% uptime
Today
APP V3 - https://yousign.app
Operational
90 days ago
99.97
% uptime
Today
API V3 - https://api.yousign.app
Operational
90 days ago
99.98
% uptime
Today
Youtrust Notification Providers
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jul 10, 2026
No incidents reported today.
Jul 9, 2026
No incidents reported.
Jul 8, 2026
No incidents reported.
Jul 7, 2026
No incidents reported.
Jul 6, 2026
Completed -
The scheduled maintenance has been completed.
Jul 6, 23:36 CEST
Jul 6, 23:36 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 22:00 CEST
Jul 6, 22:00 CEST
Scheduled -
Dear Users,
As part of the continuous improvement of our infrastructure, we will carry out a maintenance operation impacting all our services on 2026-07-06.
Details of the intervention:
Date: 2026-07-06, from 22:00 CEST to 00:00 CEST (2 hours)
Expected Impact: We will temporarily shut down access to our V2 & V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page.
Impacted services:
- https://yousign.app/ (Yousign V3 - APP V3)
- https://api.yousign.app/ (Yousign V3 - API V3)
- https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox)
- https://wallet.yousign.app/ (Yousign V3 - Wallet)
- https://webapp.yousign.com (V2 Application)
- https://api.yousign.com (V2 API)
We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service. For any questions or assistance, contact us at support@yousign.com.
Jun 22, 10:57 CEST
As part of the continuous improvement of our infrastructure, we will carry out a maintenance operation impacting all our services on 2026-07-06.
Details of the intervention:
Date: 2026-07-06, from 22:00 CEST to 00:00 CEST (2 hours)
Expected Impact: We will temporarily shut down access to our V2 & V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page.
Impacted services:
- https://yousign.app/ (Yousign V3 - APP V3)
- https://api.yousign.app/ (Yousign V3 - API V3)
- https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox)
- https://wallet.yousign.app/ (Yousign V3 - Wallet)
- https://webapp.yousign.com (V2 Application)
- https://api.yousign.com (V2 API)
We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service. For any questions or assistance, contact us at support@yousign.com.
Jun 22, 10:57 CEST
Jul 5, 2026
Resolved -
This incident has been resolved.
Jul 5, 05:43 CEST
Jul 5, 05:43 CEST
Monitoring -
The incident has been resolved since 04:56 (CEST). The root cause has been identified and the situation is now back to normal. The Public API and Yousign application are operating as expected.
Jul 5, 05:22 CEST
Jul 5, 05:22 CEST
Update -
We are continuing to investigate this issue.
Jul 5, 05:20 CEST
Jul 5, 05:20 CEST
Update -
Since 04:26 (CEST), our customers may experience HTTP 500 errors on the Public API and intermittent instabilities on the Yousign application.
Our engineering teams are currently investigating the root cause. We will provide an update as soon as we have more information.
We apologize for the inconvenience.
Jul 5, 04:55 CEST
Our engineering teams are currently investigating the root cause. We will provide an update as soon as we have more information.
We apologize for the inconvenience.
Jul 5, 04:55 CEST
Investigating -
Since 04:24 (CEST), our customers may experience HTTP 500 errors on the Public API and intermittent instabilities on the Yousign application.
Our engineering teams are currently investigating the root cause. We will provide an update as soon as we have more information.
We apologize for the inconvenience.
Jul 5, 04:54 CEST
Our engineering teams are currently investigating the root cause. We will provide an update as soon as we have more information.
We apologize for the inconvenience.
Jul 5, 04:54 CEST
Jul 4, 2026
No incidents reported.
Jul 3, 2026
No incidents reported.
Jul 2, 2026
No incidents reported.
Jul 1, 2026
No incidents reported.
Jun 30, 2026
Resolved -
Resolved: As of 14:07 (CET), processing times for signature and eSeal requests have fully returned to normal. All requests are completing as expected.
This incident only affected Simple (SES) and Advanced (AES) levels.
Qualified Electronic Signature (QES) and Qualified Electronic Seal (QES/qSeal) were not affected.
This incident is now resolved. All services are operating normally.
Thank you for your patience throughout this incident.
Jun 30, 14:08 CEST
This incident only affected Simple (SES) and Advanced (AES) levels.
Qualified Electronic Signature (QES) and Qualified Electronic Seal (QES/qSeal) were not affected.
This incident is now resolved. All services are operating normally.
Thank you for your patience throughout this incident.
Jun 30, 14:08 CEST
Identified -
Update: Since 14:00 (CET), processing times for signature and eSeal requests have started to recover. Delays are gradually decreasing and requests continue to complete normally.
All other services remain unaffected.
Our teams continue to monitor the situation closely. We will confirm once processing times have fully returned to normal.
Thank you for your patience.
Jun 30, 14:06 CEST
All other services remain unaffected.
Our teams continue to monitor the situation closely. We will confirm once processing times have fully returned to normal.
Thank you for your patience.
Jun 30, 14:06 CEST
Investigating -
Since 13:32 (CET), some signature and eSeal requests are experiencing increased processing times. Requests are not lost and continue to complete, though they may take longer than usual to finalize.
All other services are operating normally.
Our engineering teams have identified the issue and are actively working to reduce these delays. We will provide an update as soon as the situation improves.
We apologize for any inconvenience.
Jun 30, 13:51 CEST
All other services are operating normally.
Our engineering teams have identified the issue and are actively working to reduce these delays. We will provide an update as soon as the situation improves.
We apologize for any inconvenience.
Jun 30, 13:51 CEST
Jun 29, 2026
Completed -
The scheduled maintenance has been completed.
Jun 29, 23:30 CEST
Jun 29, 23:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 22:00 CEST
Jun 29, 22:00 CEST
Scheduled -
Dear Users,
As part of the continuous improvement of our infrastructure, we will carry out a maintenance operation impacting all our services on 2026-06-29.
Details of the intervention:
Date: 2026-06-29, from 22:00 CEST to 01:00 CEST on 2026-06-30 (3 hours)
Expected Impact: We will temporarily shut down access to our V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page.
Impacted services:
- https://yousign.app/ (Yousign V3 - APP V3)
- https://api.yousign.app/ (Yousign V3 - API V3)
- https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox)
- https://wallet.yousign.app/ (Yousign V3 - Wallet)
We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service. For any questions or assistance, contact us at support@yousign.com.
Jun 10, 10:48 CEST
As part of the continuous improvement of our infrastructure, we will carry out a maintenance operation impacting all our services on 2026-06-29.
Details of the intervention:
Date: 2026-06-29, from 22:00 CEST to 01:00 CEST on 2026-06-30 (3 hours)
Expected Impact: We will temporarily shut down access to our V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page.
Impacted services:
- https://yousign.app/ (Yousign V3 - APP V3)
- https://api.yousign.app/ (Yousign V3 - API V3)
- https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox)
- https://wallet.yousign.app/ (Yousign V3 - Wallet)
We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service. For any questions or assistance, contact us at support@yousign.com.
Jun 10, 10:48 CEST
Resolved -
[Resolved] Service back to normal on the App and API (v3)
The incident that caused slowdowns and intermittent 500 errors on the web application and the API (v3) this morning is now resolved.
Our teams performed an action on one of our infrastructure clusters, which was relocated. Since this intervention, the situation has been fully stable: everything has been operating normally since 12:08 PM (CET).
We are continuing the analysis with our infrastructure provider to identify the cause of the transient saturation of this cluster and to put in place the measures needed to prevent any recurrence.
We thank you for your patience and apologize for any inconvenience caused. At no point was the integrity of your signatures or your data affected.
Jun 29, 15:07 CEST
The incident that caused slowdowns and intermittent 500 errors on the web application and the API (v3) this morning is now resolved.
Our teams performed an action on one of our infrastructure clusters, which was relocated. Since this intervention, the situation has been fully stable: everything has been operating normally since 12:08 PM (CET).
We are continuing the analysis with our infrastructure provider to identify the cause of the transient saturation of this cluster and to put in place the measures needed to prevent any recurrence.
We thank you for your patience and apologize for any inconvenience caused. At no point was the integrity of your signatures or your data affected.
Jun 29, 15:07 CEST
Monitoring -
Since 12:08 PM (CET), the situation is stable again: the slowdowns and intermittent 500 errors are no longer occurring. The web application and the API are operating normally.
Our teams are continuing the investigation to identify the root cause and prevent any further recurrence. Active monitoring remains in place.
Jun 29, 12:15 CEST
Our teams are continuing the investigation to identify the root cause and prevent any further recurrence. Active monitoring remains in place.
Jun 29, 12:15 CEST
Identified -
[Investigating] New degradation on the App and API (v3)
Since 11:46 AM (CET), we are observing a new degradation, with a return of slowdowns and intermittent 500 errors on the web application and the API on version 3.
Our engineering teams are engaged again and actively investigating in order to identify the cause and restore normal operation as quickly as possible.
Impact: some requests may fail or return degraded response times. Retrying the request may allow it to succeed.
We apologize for any inconvenience caused.
Jun 29, 11:54 CEST
Since 11:46 AM (CET), we are observing a new degradation, with a return of slowdowns and intermittent 500 errors on the web application and the API on version 3.
Our engineering teams are engaged again and actively investigating in order to identify the cause and restore normal operation as quickly as possible.
Impact: some requests may fail or return degraded response times. Retrying the request may allow it to succeed.
We apologize for any inconvenience caused.
Jun 29, 11:54 CEST
Monitoring -
Since 11:07 AM (CET), the situation has stabilized: the slowdowns and intermittent 500 errors observed earlier are no longer occurring. The web application and the API are operating normally again.
Our teams are maintaining active monitoring to confirm the return to normal operation and to prevent any recurrence.
Jun 29, 11:15 CEST
Our teams are maintaining active monitoring to confirm the return to normal operation and to prevent any recurrence.
Jun 29, 11:15 CEST
Investigating -
Since 11:00 AM (CET), we are observing slowdowns as well as intermittent 500 errors affecting the web application and the API on version 3.
Our engineering teams are engaged and currently investigating the root cause in order to restore normal operation as quickly as possible.
Impact: some requests may fail or return degraded response times. Retrying the request is generally sufficient to succeed.
Jun 29, 11:10 CEST
Our engineering teams are engaged and currently investigating the root cause in order to restore normal operation as quickly as possible.
Impact: some requests may fail or return degraded response times. Retrying the request is generally sufficient to succeed.
Jun 29, 11:10 CEST
Jun 28, 2026
No incidents reported.
Jun 27, 2026
No incidents reported.
Jun 26, 2026
No incidents reported.