All Systems Operational
Website - https://yousign.com
Operational
Yousign V2
Operational
API V2 - https://api.yousign.com
Operational
APP V2 - https://webapp.yousign.com
Operational
Yousign V3
Operational
APP V3 - https://yousign.app
Operational
API V3 - https://api.yousign.app
Operational
Yousign Notification Providers
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Important Network Update: New IP Addresses for Yousign Services Apr 30, 2026 12:00-14:00 CEST
To improve infrastructure resilience and scalability, new IP address ranges are being added to the Yousign platform.
Are you affected?
This update concerns organizations applying strict network security policies, specifically:
- Incoming Traffic (Webhooks): If servers only accept requests from known IP addresses.
- Outgoing Traffic (Corporate Firewall): If the internal network restricts outbound connections to specific IPs rather than domains.
📅 Effective Date: April 30, 2026
âš Action Required:
Your technical team must update your security configuration (Firewall / Allowlist) to authorize the new IP addresses below before this date.
New IP addresses to ADD:
- 57.130.41.144/28 (Range: 57.130.41.144 -> 57.130.41.159)
- 51.38.96.112/28 (Range: 51.38.96.112 -> 51.38.96.127)
Current IP addresses to RETAIN (Do not remove):
- 5.39.7.128/28 (Range: 5.39.7.128 -> 5.39.7.143)
- 52.143.162.31
- 51.103.81.166
Impact of inaction:
If your configuration is not updated by April 30, communications with Yousign may be blocked (webhook failures or inability to connect to the API/App).
Impacted Yousign environments:
- Production: https://yousign.app & https://api.yousign.app
- Sandbox: https://api-sandbox.yousign.app
For any questions, please contact the support team at support@yousign.com.
Posted on Mar 05, 2026 - 17:25 CET
Are you affected?
This update concerns organizations applying strict network security policies, specifically:
- Incoming Traffic (Webhooks): If servers only accept requests from known IP addresses.
- Outgoing Traffic (Corporate Firewall): If the internal network restricts outbound connections to specific IPs rather than domains.
📅 Effective Date: April 30, 2026
âš Action Required:
Your technical team must update your security configuration (Firewall / Allowlist) to authorize the new IP addresses below before this date.
New IP addresses to ADD:
- 57.130.41.144/28 (Range: 57.130.41.144 -> 57.130.41.159)
- 51.38.96.112/28 (Range: 51.38.96.112 -> 51.38.96.127)
Current IP addresses to RETAIN (Do not remove):
- 5.39.7.128/28 (Range: 5.39.7.128 -> 5.39.7.143)
- 52.143.162.31
- 51.103.81.166
Impact of inaction:
If your configuration is not updated by April 30, communications with Yousign may be blocked (webhook failures or inability to connect to the API/App).
Impacted Yousign environments:
- Production: https://yousign.app & https://api.yousign.app
- Sandbox: https://api-sandbox.yousign.app
For any questions, please contact the support team at support@yousign.com.
Posted on Mar 05, 2026 - 17:25 CET
[V2 & V3] Yousign maintenance May 6, 2026 22:00 - May 7, 2026 00:00 CEST
Dear Users,
As part of the continuous improvement of our infrastructure, we will conduct a maintenance impacting all our services. This maintenance will be carried out on 2026-05-06.
Details of the intervention:
- Date: On 2026-05-06 from 22:00 CEST to 00:00 CEST (2 hours)
- Expected Impact: We will temporarily shut down access to our V2 & V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page.
Here is the list of impacted services:
- https://yousign.app/ (Yousign V3 - APP V3)
- https://api.yousign.app/ (Yousign V3 - API V3)
- https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox)
- https://wallet.yousign.app/ (Yousign V3 - Wallet)
- https://webapp.yousign.com (V2 Application)
- https://api.yousign.com (V2 API)
We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service.
For any questions or assistance, contact us at support@yousign.com.
Posted on Apr 21, 2026 - 10:19 CEST
As part of the continuous improvement of our infrastructure, we will conduct a maintenance impacting all our services. This maintenance will be carried out on 2026-05-06.
Details of the intervention:
- Date: On 2026-05-06 from 22:00 CEST to 00:00 CEST (2 hours)
- Expected Impact: We will temporarily shut down access to our V2 & V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page.
Here is the list of impacted services:
- https://yousign.app/ (Yousign V3 - APP V3)
- https://api.yousign.app/ (Yousign V3 - API V3)
- https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox)
- https://wallet.yousign.app/ (Yousign V3 - Wallet)
- https://webapp.yousign.com (V2 Application)
- https://api.yousign.com (V2 API)
We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service.
For any questions or assistance, contact us at support@yousign.com.
Posted on Apr 21, 2026 - 10:19 CEST