All Systems Operational

Uptime over the past 90 days. View historical uptime.
Website - https://yousign.com Operational
90 days ago
100.0 % uptime
Today
Yousign V2 Operational
90 days ago
100.0 % uptime
Today
API V2 - https://api.yousign.com Operational
90 days ago
100.0 % uptime
Today
APP V2 - https://webapp.yousign.com Operational
90 days ago
100.0 % uptime
Today
Yousign V3 Operational
90 days ago
99.99 % uptime
Today
APP V3 - https://yousign.app Operational
90 days ago
99.99 % uptime
Today
API V3 - https://api.yousign.app Operational
90 days ago
100.0 % uptime
Today
Yousign Notification Providers Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[V3] Yousign maintenance Jun 15, 2026 22:00 - Jun 16, 2026 01:00 CEST

Dear Users,

As part of the continuous improvement of our infrastructure, we will carry out a maintenance operation impacting all our services on 2026-06-15.

Details of the intervention:

Date: 2026-06-15, from 22:00 CEST to 01:00 CEST on 2026-06-16 (3 hours)
Expected Impact: We will temporarily shut down access to our V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page.

Impacted services:
- https://yousign.app/ (Yousign V3 - APP V3)
- https://api.yousign.app/ (Yousign V3 - API V3)
- https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox)
- https://wallet.yousign.app/ (Yousign V3 - Wallet)

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service. For any questions or assistance, contact us at support@yousign.com.
Posted on Jun 02, 2026 - 17:58 CEST

[V3] Yousign maintenance Jun 29, 2026 22:00 - Jun 30, 2026 01:00 CEST

Dear Users,

As part of the continuous improvement of our infrastructure, we will carry out a maintenance operation impacting all our services on 2026-06-29.

Details of the intervention:

Date: 2026-06-29, from 22:00 CEST to 01:00 CEST on 2026-06-30 (3 hours)
Expected Impact: We will temporarily shut down access to our V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page.

Impacted services:
- https://yousign.app/ (Yousign V3 - APP V3)
- https://api.yousign.app/ (Yousign V3 - API V3)
- https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox)
- https://wallet.yousign.app/ (Yousign V3 - Wallet)

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service. For any questions or assistance, contact us at support@yousign.com.
Posted on Jun 10, 2026 - 10:48 CEST
Jun 12, 2026

No incidents reported today.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
Degraded performance on the Yousign application and API v3
Resolved - As of 10:00 AM (CEST), the latency affecting the Yousign application and the API v3 has been resolved, and process execution times are back to normal.
During the incident window (9:31 AM - 10:00 AM CEST), in addition to the delay in process execution, notifications to signers including email, SMS, and voice were also affected by delays. All notifications have now been delivered and the service is operating normally.
We apologize for any inconvenience this may have caused and thank you for your patience.
Jun 10, 10:04 CEST
Investigating - Since 9:31 AM (CEST), we are experiencing degraded performance affecting both the Yousign application and the API v3. The main impact is increased latency in the execution of our processes.
Our team is actively investigating to assess the full scope of the impact and identify the root cause. We will provide a further update as soon as we have more information.
We apologize for any inconvenience this may cause.
Jun 10, 09:51 CEST
Jun 9, 2026

No incidents reported.

Jun 8, 2026
[V3] Yousign maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 22:49 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 22:00 CEST
Scheduled - Dear Users,

As part of the continuous improvement of our infrastructure, we will conduct a maintenance impacting all our services. This maintenance will be carried out on 2026-06-08.

Details of the intervention:

- Date: On 2026-06-08 from 22:00 CEST to 2026-06-09 01:00 CEST (3 hours)
- Expected Impact: We will temporarily shut down access to our V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page.

Here is the list of impacted services:

- https://yousign.app/ (Yousign V3 - APP V3)
- https://api.yousign.app/ (Yousign V3 - API V3)
- https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox)
- https://wallet.yousign.app/ (Yousign V3 - Wallet)

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service.

For any questions or assistance, contact us at support@yousign.com.
May 22, 17:21 CEST
Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
Degraded performance on Advanced eSignature identification and image Identity Verification for Verify
Resolved - This incident is now resolved. Advanced eSignature identification and image Identity Verification for Verify have been fully operational since 5:44pm CEST. We will continue to investigate with our provider to identify the root cause and prevent any recurrence. We apologize for any inconvenience caused.
Jun 3, 18:10 CEST
Monitoring - Advanced eSignature identification and image Identity Verification are back to normal since 5:44pm CET. The incident impacted the service from 4:28pm to 5:44pm CET. We are monitoring the situation closely and awaiting confirmation from our third-party provider before resolving this incident.
Jun 3, 17:57 CEST
Update - We are continuing to investigate this issue.
Jun 3, 17:45 CEST
Investigating - Since 4:24pm CET, we're currently experiencing degraded performance on Advanced eSignature identification and image Identity Verification for Verify due to an ongoing incident with one of our third-party providers. Some users may notice slower response times or intermittent errors. Our team is actively monitoring the situation and working with the provider to restore full functionality. We'll share updates as more information becomes available.
Jun 3, 17:36 CEST
Jun 2, 2026

No incidents reported.

Jun 1, 2026
[V3] Yousign V3 Maintenance
Completed - The scheduled maintenance has been completed.
Jun 1, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 22:00 CEST
Scheduled - Dear Users,

As part of the continuous improvement of our infrastructure, we will conduct a maintenance impacting all our services. This maintenance will be carried out on 2026-06-01.

Details of the intervention:

- Date: On 2026-06-01 from 22:00 CEST to 23:00 CEST (1 hour)
- Expected Impact: We will temporarily shut down access to our V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page.

Here is the list of impacted services:

- https://yousign.app/ (Yousign V3 - APP V3)
- https://api.yousign.app/ (Yousign V3 - API V3)
- https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox)
- https://wallet.yousign.app/ (Yousign V3 - Wallet)

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service.

For any questions or assistance, contact us at support@yousign.com.
May 19, 17:00 CEST
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

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