All Systems Operational

Uptime over the past 90 days. View historical uptime.
Website - https://yousign.com Operational
90 days ago
100.0 % uptime
Today
Youtrust V2 Operational
90 days ago
100.0 % uptime
Today
API V2 - https://api.yousign.com Operational
90 days ago
100.0 % uptime
Today
APP V2 - https://webapp.yousign.com Operational
90 days ago
100.0 % uptime
Today
Youtrust V3 Operational
90 days ago
99.97 % uptime
Today
APP V3 - https://yousign.app Operational
90 days ago
99.97 % uptime
Today
API V3 - https://api.yousign.app Operational
90 days ago
99.97 % uptime
Today
Youtrust Notification Providers Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[V3] Yousign maintenance Sep 2, 2026 22:00 - Sep 3, 2026 04:00 CEST

Dear Users,

As part of the continuous improvement and modernization of our infrastructure, we will carry out a maintenance operation on the networking components that handle our incoming traffic (ingress) on 2026-09-02.

Details of the intervention:

Date: 2026-09-02, from 22:00 CEST to 04:00 CEST

Expected Impact: To guarantee data integrity and prevent any data loss or inconsistency, we will temporarily enable the maintenance page on the V3 services listed below, which will be unavailable during the operation.

Impacted services:

- https://yousign.app/ (Yousign V3 - APP V3)
- https://api.yousign.app/ (Yousign V3 - API V3)

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service.

For any questions or assistance, contact us at support@yousign.com.
Posted on Aug 14, 2026 - 09:03 CEST

Aug 15, 2026

No incidents reported today.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

Delays on advanced signatures and unavailability of qualified signatures
Resolved - As of 18:05 (CEST), this incident is resolved. All pending Advanced (AES) signatures have been processed, and the signature delay has been fully cleared.

Both Advanced (AES) and Qualified (QES) signature flows are operating normally, along with all other operations on the platform.

We apologise for the inconvenience caused and thank you for your patience.
Aug 13, 18:05 CEST
Update - As of 17:53 (CEST), the situation is stabilised. Both Advanced (AES) and Qualified (QES) signature flows are functional again, and signers are able to complete their signatures normally.

We are currently processing the remaining signatures that were pending during the incident. This backlog should be fully cleared within the next few minutes.

All other operations on the platform remain unaffected.

We will continue to monitor the situation closely and will confirm full resolution shortly.

Thank you for your patience.
Aug 13, 17:57 CEST
Update - Since 17:11 (CEST), we have been observing a degradation of our services affecting Advanced (AES) and Qualified (QES) electronic signatures.

Current impact:

Advanced electronic signature (AES): signers can complete the signing flow, but signature finalisation is delayed. Documents will be finalised once the service is restored.

Qualified electronic signature (QES): the signing flow is currently unavailable, and signers are unable to complete their signature.

All other operations on the platform, including Simple electronic signature (SES), are operating normally.

Our technical teams are actively working on a resolution. An update will be published as soon as more information is available.

Thank you for your patience.
Aug 13, 17:28 CEST
Investigating - Since 17:11 (CEST), we have been observing a degradation of our services, which may result in slowness or intermittent errors when using Product v2 and v3.

Our technical teams are engaged and are currently assessing the precise scope and extent of the impact. An update will be published as soon as more information is available.

Thank you for your patience.
Aug 13, 17:22 CEST

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

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