All Systems Operational

Uptime over the past 90 days. View historical uptime.
Website - https://yousign.com Operational
90 days ago
100.0 % uptime
Today
Yousign V2 Operational
90 days ago
99.99 % uptime
Today
API V2 - https://api.yousign.com Operational
90 days ago
99.99 % uptime
Today
APP V2 - https://webapp.yousign.com Operational
90 days ago
99.99 % uptime
Today
Yousign V3 Operational
90 days ago
99.99 % uptime
Today
APP V3 - https://yousign.app ? Operational
90 days ago
99.99 % uptime
Today
API V3 - https://api.yousign.app Operational
90 days ago
99.99 % uptime
Today
Yousign Notification Providers Operational
90 days ago
99.89 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

V3 Maintenance - Bank Account Lookup Verification Service Sep 6, 2025 08:00-18:00 CEST

Our provider for the Bank Account Lookup Verification Service has scheduled maintenance on Saturday, 6 September 2025, from 08:00 to 18:00 CEST (UTC+2).

During this window, verifications will not complete.
Requests submitted before or during the window will be queued and processed as soon as maintenance ends. You can continue to submit new verifications, but they will be processed after the window.

Thank you for your understanding. For any questions or assistance, contact us at support@yousign.com.
Posted on Aug 22, 2025 - 16:59 CEST

[V2+V3] Yousign maintenance Sep 10, 2025 22:00 - Sep 11, 2025 00:00 CEST

As part of our continuous improvement, our engineers will be performing maintenance on September 10th, 2025 from 22:00 CEST to September 10th 23:59:00 CEST.

During this maintenance, Yousign V2 and V3 may become unavailable.

Here is the list of impacted services:
- https://yousign.app (V3 Application)
- https://api.yousign.app (V3 API)
- https://webapp.yousign.com (V2 Application)
- https://api.yousign.com (V2 API)

If you have any questions or concerns, please contact our support team by sending an email to support@yousign.com.

We apologize for the inconvenience.
Posted on Aug 25, 2025 - 15:35 CEST
Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025
Email Notification Sending Issues
Resolved - Previously delayed invitations-to-sign and invitations-to-approve emails have been successfully resent between 4:50 PM and 4:55 PM.
We consider the situation resolved and will keep monitoring to ensure continued stability.
We sincerely apologize for the inconvenience and thank you for your understanding.
Aug 29, 18:11 CEST
Update - Email delivery has been fully operational again since 9:52 AM this morning.

Approximately 13% of emails were impacted by the earlier blockage. Thanks to the resilience of our systems, the majority of messages were successfully delivered without disruption.

The affected 13% are currently still pending within Yousign's systems, and our teams are actively working to trigger their replay and delivery by the end of the day.

If you suspect that a message hasn't reached one of your recipients, feel free to contact support@yousign.com — our team can provide further details if needed.

We’ll update this communication as soon as we have new information to share.
Aug 29, 15:10 CEST
Identified - We have identified an issue with our V2 & V3 APP & APIs that temporarily prevented some email delivery from yesterday at 18:30 CEST to today at 9:52.

Some emails were not sent properly during this period.
Emails sent outside this window are/were correctly delivered.

We are fully committed to resolving this situation as quickly as possible and will keep you informed of any developments.
Aug 29, 10:45 CEST
Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025
External provider incident: Archiving slow down
Resolved - This incident has been resolved.
Aug 26, 17:04 CEST
Update - All data are now synced.
Aug 26, 16:46 CEST
Identified - Our provider for the Long term archiving Service is currently experiencing an outage.
Impact: downloading archiving might be unavailable, no data are lost.

Here is the list of impacted services:
- https://yousign.app (V3 Application)
- https://api.yousign.app (V3 API)
- https://webapp.yousign.com (V2 Application)
- https://api.yousign.com (V2 API)

Thank you for your understanding. For any questions or assistance, contact us at support@yousign.com.
Aug 26, 16:44 CEST
Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

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