All Systems Operational

Uptime over the past 90 days. View historical uptime.
Website - https://yousign.com Operational
90 days ago
100.0 % uptime
Today
Youtrust V2 Operational
90 days ago
100.0 % uptime
Today
API V2 - https://api.yousign.com Operational
90 days ago
100.0 % uptime
Today
APP V2 - https://webapp.yousign.com Operational
90 days ago
100.0 % uptime
Today
Youtrust V3 Operational
90 days ago
99.97 % uptime
Today
APP V3 - https://yousign.app Operational
90 days ago
99.97 % uptime
Today
API V3 - https://api.yousign.app Operational
90 days ago
99.97 % uptime
Today
Youtrust Notification Providers Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 17, 2026
V3 - Delay on qualified eSignatures (QES)
Resolved - This incident has been resolved.
Jul 17, 16:03 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 17, 11:55 CEST
Update - We are continuing to work on a fix for this issue.
Jul 17, 11:44 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 17, 11:32 CEST
Update - We are continuing to monitor for any further issues.
Jul 17, 11:26 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 17, 11:25 CEST
Identified - One of our providers is experiencing an outage.

We apologize for the inconvenience and will provide updates as soon as possible.
Jul 17, 11:12 CEST
Investigating - We're currently experiencing delays in the processing of some QES eSignature requests.

Signatures are still being properly handled. Wallet creation and signature flow are functionals but signed documents cannot be retrieved yet.

All other levels of signature are not affected.

We sincerely apologize for the inconvenience. Our teams are fully mobilized to identify the root cause and implement a solution as quickly as possible.
Jul 17, 10:46 CEST
Jul 16, 2026

No incidents reported.

Jul 15, 2026
Degradation
Resolved - Our infrastructure provider performed an update on our low level infrastructure that was supposed to be without impact.
The update is now finished and all services are back to normal.
Sorry for the service degradation that may have happened during this time frame.
Jul 15, 21:45 CEST
Identified - The issues has been identified. Our team is working on it.
Jul 15, 21:34 CEST
Investigating - Some customers may be experiencing an issue with our service. Our engineers are working to identify and resolve this as fast as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
Jul 15, 21:25 CEST
Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026
[V2 & V3] Yousign Maintenance
Completed - The scheduled maintenance has been completed.
Jul 6, 23:36 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 22:00 CEST
Scheduled - Dear Users,

As part of the continuous improvement of our infrastructure, we will carry out a maintenance operation impacting all our services on 2026-07-06.

Details of the intervention:

Date: 2026-07-06, from 22:00 CEST to 00:00 CEST (2 hours)
Expected Impact: We will temporarily shut down access to our V2 & V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page.

Impacted services:
- https://yousign.app/ (Yousign V3 - APP V3)
- https://api.yousign.app/ (Yousign V3 - API V3)
- https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox)
- https://wallet.yousign.app/ (Yousign V3 - Wallet)
- https://webapp.yousign.com (V2 Application)
- https://api.yousign.com (V2 API)

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service. For any questions or assistance, contact us at support@yousign.com.
Jun 22, 10:57 CEST
Jul 5, 2026
V3 api & app instability
Resolved - This incident has been resolved.
Jul 5, 05:43 CEST
Monitoring - The incident has been resolved since 04:56 (CEST). The root cause has been identified and the situation is now back to normal. The Public API and Yousign application are operating as expected.
Jul 5, 05:22 CEST
Update - We are continuing to investigate this issue.
Jul 5, 05:20 CEST
Update - Since 04:26 (CEST), our customers may experience HTTP 500 errors on the Public API and intermittent instabilities on the Yousign application.

Our engineering teams are currently investigating the root cause. We will provide an update as soon as we have more information.

We apologize for the inconvenience.
Jul 5, 04:55 CEST
Investigating - Since 04:24 (CEST), our customers may experience HTTP 500 errors on the Public API and intermittent instabilities on the Yousign application.

Our engineering teams are currently investigating the root cause. We will provide an update as soon as we have more information.

We apologize for the inconvenience.
Jul 5, 04:54 CEST
Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

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