A fix has been implemented and we are monitoring the results.
Posted 21 days ago. Mar 10, 2025 - 20:59 CET
Investigating
Some customers may be experiencing a delay with webhooks on our service. Our V3 platforms are impacted by slowness in webhook processing. All webhooks (APP and API) are affected. The high volume of incoming webhooks has caused delays in processing. The webhooks will be sent through our automatic retry system.
Our technical teams are aware of the situation and are actively working on a quick and effective solution.
If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
Start date : 10/03/2025 - 11:15 CET
Posted 22 days ago. Mar 10, 2025 - 15:16 CET
This incident affected: Yousign V3 (APP V3 - https://yousign.app, API V3 - https://api.yousign.app).