All Systems Operational

Uptime over the past 90 days. View historical uptime.
Website - https://youtrust.com Operational
Youtrust V2 Operational
API V2 - https://api.yousign.com Operational
APP V2 - https://webapp.yousign.com Operational
Youtrust V3 Operational
APP V3 - https://yousign.app Operational
API V3 - https://api.yousign.app Operational
Youtrust Notification Providers Operational
Youtrust third parties Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Global maintenance Nov 23, 2026 23:00 - Nov 24, 2026 01:00 CET

Dear Users,

As part of the continuous improvement of our infrastructure, we will carry out a maintenance operation impacting all our services on 2026-11-23.

Details of the intervention:

Date: 2026-11-23, from 23:00 CET to 01:00 CET (2 hours)
Expected Impact: We will temporarily shut down access to our V2 & V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page.

Impacted services:
- https://yousign.app/ (Yousign V3 - APP V3)
- https://api.yousign.app/ (Yousign V3 - API V3)
- https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox)
- https://wallet.yousign.app/ (Yousign V3 - Wallet)
- https://webapp.yousign.com (V2 Application)
- https://api.yousign.com (V2 API)

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service. For any questions or assistance, contact us at support@yousign.com.
Posted on Nov 06, 2026 - 17:01 CET

Nov 6, 2026

No incidents reported today.

Nov 5, 2026

Identity verification provider maintenance – AES and Verify
Completed - The scheduled maintenance has been completed.
Nov 5, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 12:00 CET
Scheduled - One of our providers will perform scheduled maintenance on Wednesday, November 5, 2026, between 12:00 and 14:00 CET (11:00–13:00 UTC). A service interruption of about 10 minutes is expected during this window.

Expected impact during the interruption:

Advanced Electronic Signature (AES): signer identity verifications will appear as failed to the users (error message). However these verifications will be automatically unblocked by our teams once the maintenance is over. No action is needed on your side and no retries from signers are necessary.
Verify (ID Verification, bank account (IBAN) verification, Proof of Address): verifications will not fail, but processing may be delayed. They will be processed as soon as the service is back to normal.


All other Yousign services are not affected. We will update this page when the maintenance starts and when it ends.
Oct 21, 09:48 CEST
Global maintenance
Completed - The scheduled maintenance has been completed.
Nov 5, 02:18 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:00 CET
Scheduled - Dear Users,

As part of the continuous improvement of our infrastructure, we will carry out a maintenance operation impacting all our services on 2026-11-04.

Details of the intervention:

Date: 2026-11-04, from 23:00 CET to 03:00 CET (4 hours)
Expected Impact: We will temporarily shut down access to our V2 & V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page.

Impacted services:
- https://yousign.app/ (Yousign V3 - APP V3)
- https://api.yousign.app/ (Yousign V3 - API V3)
- https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox)
- https://wallet.yousign.app/ (Yousign V3 - Wallet)
- https://webapp.yousign.com (V2 Application)
- https://api.yousign.com (V2 API)

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service. For any questions or assistance, contact us at support@yousign.com.
Oct 15, 18:25 CEST

Nov 4, 2026

Service disruption on Yousign v3
Resolved - This incident has been resolved.
Nov 4, 18:14 CET
Monitoring - Since 17:30 CET (16:30 UTC), we have observed a stabilization of Yousign v3. Our teams are continuing their analysis and are performing a full verification of our infrastructure and application services to confirm the service is fully restored.
Nov 4, 17:43 CET
Update - We are continuing to investigate this issue.
Nov 4, 17:24 CET
Investigating - Since 17:11 CET (16:11 UTC), we have been experiencing an incident affecting Yousign v3. Our teams are actively investigating the issue. We will share an update as soon as we have more information, and no later than 30 minutes from now.
Nov 4, 17:21 CET

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

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