All Systems Operational
Website - https://yousign.com
Operational
Yousign V2
Operational
API V2 - https://api.yousign.com
Operational
APP V2 - https://webapp.yousign.com
Operational
Yousign V3
Operational
APP V3 - https://yousign.app
Operational
API V3 - https://api.yousign.app
Operational
Yousign Notification Providers
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Yousign V2 (yousign.com) SSL/TLS certificate renewal Mar 22, 2026 22:00-23:00 CET
Following the last scheduled maintenance https://yousign.statuspage.io/incidents/w8by6ht56rk6, Yousign's (yousign.com) SSL/TLS certificate will change on the production environment on Tuesday, March 22nd 2026 at 10:00 PM CET. No interruption of our service is expected.
This change has no impact on your side unless you have manually added our certificate to your trusted list to communicate with our services, in which case you can already retrieve the new certificate at the following address:
https://ys-storage-customer-content-bucket.s3.eu-west-3.amazonaws.com/ssl/2026/yousign.com.crt
The certificate is valid for 1 year and is related to the following urls:
- Yousign V2 - API V2 - https://api.yousign.com
- Yousign V2 - APP V2 - https://webapp.yousign.com
If you have any questions or concerns, please contact our support team by sending an email to support@yousign.com.
Posted on Mar 06, 2026 - 10:28 CET
This change has no impact on your side unless you have manually added our certificate to your trusted list to communicate with our services, in which case you can already retrieve the new certificate at the following address:
https://ys-storage-customer-content-bucket.s3.eu-west-3.amazonaws.com/ssl/2026/yousign.com.crt
The certificate is valid for 1 year and is related to the following urls:
- Yousign V2 - API V2 - https://api.yousign.com
- Yousign V2 - APP V2 - https://webapp.yousign.com
If you have any questions or concerns, please contact our support team by sending an email to support@yousign.com.
Posted on Mar 06, 2026 - 10:28 CET
[V2+V3] Yousign maintenance Mar 24, 2026 22:00 - Mar 25, 2026 00:00 CET
Dear Users,
We will perform a firewall migration to improve security, performance and reliability of our service on 2026-03-24 at 22:00 CET.
Details of the intervention:
- Date: 2026-03-24
- Time: From 22:00 CET to 00:00 CET (2 hours)
- Expected Impact: During this period all services will be temporarily unavailable on both V2 and V3.
Here is the list of impacted services:
- https://yousign.app (Yousign V3 - APP V3)
- https://api.yousign.app (Yousign V3 - API V3)
- https://api-sandbox.yousign.app (Yousign V3 - API Sandbox)
- https://webapp.yousign.com (V2 Application)
- https://api.yousign.com (V2 API)
We apologize for any inconvenience this may cause and thank you for your understanding as we work to enhance our systems.
For any questions or concerns, feel free to contact us at support@yousign.com.
Posted on Mar 11, 2026 - 12:05 CET
We will perform a firewall migration to improve security, performance and reliability of our service on 2026-03-24 at 22:00 CET.
Details of the intervention:
- Date: 2026-03-24
- Time: From 22:00 CET to 00:00 CET (2 hours)
- Expected Impact: During this period all services will be temporarily unavailable on both V2 and V3.
Here is the list of impacted services:
- https://yousign.app (Yousign V3 - APP V3)
- https://api.yousign.app (Yousign V3 - API V3)
- https://api-sandbox.yousign.app (Yousign V3 - API Sandbox)
- https://webapp.yousign.com (V2 Application)
- https://api.yousign.com (V2 API)
We apologize for any inconvenience this may cause and thank you for your understanding as we work to enhance our systems.
For any questions or concerns, feel free to contact us at support@yousign.com.
Posted on Mar 11, 2026 - 12:05 CET
Important Network Update: New IP Addresses for Yousign Services Apr 30, 2026 12:00-14:00 CEST
To improve infrastructure resilience and scalability, new IP address ranges are being added to the Yousign platform.
Are you affected?
This update concerns organizations applying strict network security policies, specifically:
- Incoming Traffic (Webhooks): If servers only accept requests from known IP addresses.
- Outgoing Traffic (Corporate Firewall): If the internal network restricts outbound connections to specific IPs rather than domains.
📅 Effective Date: April 30, 2026
âš Action Required:
Your technical team must update your security configuration (Firewall / Allowlist) to authorize the new IP addresses below before this date.
New IP addresses to ADD:
- 57.130.41.144/28 (Range: 57.130.41.144 -> 57.130.41.159)
- 51.38.96.112/28 (Range: 51.38.96.112 -> 51.38.96.127)
Current IP addresses to RETAIN (Do not remove):
- 5.39.7.128/28 (Range: 5.39.7.128 -> 5.39.7.143)
- 52.143.162.31
- 51.103.81.166
Impact of inaction:
If your configuration is not updated by April 30, communications with Yousign may be blocked (webhook failures or inability to connect to the API/App).
Impacted Yousign environments:
- Production: https://yousign.app & https://api.yousign.app
- Sandbox: https://api-sandbox.yousign.app
For any questions, please contact the support team at support@yousign.com.
Posted on Mar 05, 2026 - 17:25 CET
Are you affected?
This update concerns organizations applying strict network security policies, specifically:
- Incoming Traffic (Webhooks): If servers only accept requests from known IP addresses.
- Outgoing Traffic (Corporate Firewall): If the internal network restricts outbound connections to specific IPs rather than domains.
📅 Effective Date: April 30, 2026
âš Action Required:
Your technical team must update your security configuration (Firewall / Allowlist) to authorize the new IP addresses below before this date.
New IP addresses to ADD:
- 57.130.41.144/28 (Range: 57.130.41.144 -> 57.130.41.159)
- 51.38.96.112/28 (Range: 51.38.96.112 -> 51.38.96.127)
Current IP addresses to RETAIN (Do not remove):
- 5.39.7.128/28 (Range: 5.39.7.128 -> 5.39.7.143)
- 52.143.162.31
- 51.103.81.166
Impact of inaction:
If your configuration is not updated by April 30, communications with Yousign may be blocked (webhook failures or inability to connect to the API/App).
Impacted Yousign environments:
- Production: https://yousign.app & https://api.yousign.app
- Sandbox: https://api-sandbox.yousign.app
For any questions, please contact the support team at support@yousign.com.
Posted on Mar 05, 2026 - 17:25 CET