All Systems Operational
Website - https://youtrust.com
Operational
Youtrust V2
Operational
API V2 - https://api.yousign.com
Operational
APP V2 - https://webapp.yousign.com
Operational
Youtrust V3
Operational
APP V3 - https://yousign.app
Operational
API V3 - https://api.yousign.app
Operational
Youtrust Notification Providers
Operational
Youtrust third parties
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Global maintenance Nov 4, 2026 23:00 - Nov 5, 2026 03:00 CET
Dear Users,
As part of the continuous improvement of our infrastructure, we will carry out a maintenance operation impacting all our services on 2026-11-04.
Details of the intervention:
Date: 2026-11-04, from 23:00 CET to 03:00 CET (4 hours)
Expected Impact: We will temporarily shut down access to our V2 & V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page.
Impacted services:
- https://yousign.app/ (Yousign V3 - APP V3)
- https://api.yousign.app/ (Yousign V3 - API V3)
- https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox)
- https://wallet.yousign.app/ (Yousign V3 - Wallet)
- https://webapp.yousign.com (V2 Application)
- https://api.yousign.com (V2 API)
We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service. For any questions or assistance, contact us at support@yousign.com.
Posted on Oct 15, 2026 - 18:25 CEST
As part of the continuous improvement of our infrastructure, we will carry out a maintenance operation impacting all our services on 2026-11-04.
Details of the intervention:
Date: 2026-11-04, from 23:00 CET to 03:00 CET (4 hours)
Expected Impact: We will temporarily shut down access to our V2 & V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page.
Impacted services:
- https://yousign.app/ (Yousign V3 - APP V3)
- https://api.yousign.app/ (Yousign V3 - API V3)
- https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox)
- https://wallet.yousign.app/ (Yousign V3 - Wallet)
- https://webapp.yousign.com (V2 Application)
- https://api.yousign.com (V2 API)
We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service. For any questions or assistance, contact us at support@yousign.com.
Posted on Oct 15, 2026 - 18:25 CEST
Identity verification provider maintenance – AES and Verify Nov 5, 2026 12:00-14:00 CET
One of our providers will perform scheduled maintenance on Wednesday, November 5, 2026, between 12:00 and 14:00 CET (11:00–13:00 UTC). A service interruption of about 10 minutes is expected during this window.
Expected impact during the interruption:
Advanced Electronic Signature (AES): signer identity verifications will appear as failed to the users (error message). However these verifications will be automatically unblocked by our teams once the maintenance is over. No action is needed on your side and no retries from signers are necessary.
Verify (ID Verification, bank account (IBAN) verification, Proof of Address): verifications will not fail, but processing may be delayed. They will be processed as soon as the service is back to normal.
All other Yousign services are not affected. We will update this page when the maintenance starts and when it ends.
Posted on Oct 21, 2026 - 09:48 CEST
Expected impact during the interruption:
Advanced Electronic Signature (AES): signer identity verifications will appear as failed to the users (error message). However these verifications will be automatically unblocked by our teams once the maintenance is over. No action is needed on your side and no retries from signers are necessary.
Verify (ID Verification, bank account (IBAN) verification, Proof of Address): verifications will not fail, but processing may be delayed. They will be processed as soon as the service is back to normal.
All other Yousign services are not affected. We will update this page when the maintenance starts and when it ends.
Posted on Oct 21, 2026 - 09:48 CEST