Identified - The issue has been identified and a fix is being implemented.
Oct 02, 2026 - 17:00 CEST
Investigating - Hello,

The provider Orange Telecom is experiencing network routing issues. This is why some users connected through the Orange network (including Sosh) may experience slowness or errors on Yousign, mainly when uploading documents, saving changes or signing. Users on other networks are not affected.

In the meantime, affected users can try another network, for example a mobile connection from a different operator.

We will keep you informed as soon as this issue is resolved.

In case of questions you can contact us at : support@yousign.com

Oct 02, 2026 - 16:59 CEST
Website - https://yousign.com Operational
Youtrust V2 Partial Outage
API V2 - https://api.yousign.com Partial Outage
APP V2 - https://webapp.yousign.com Partial Outage
Youtrust V3 Partial Outage
APP V3 - https://yousign.app Partial Outage
API V3 - https://api.yousign.app Partial Outage
Youtrust Notification Providers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 3, 2026

No incidents reported today.

Oct 2, 2026

Unresolved incident: ORANGE outage.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.