Resolved -
This incident has been resolved.
Feb 12, 12:54 CET
Monitoring -
Between 10:44 AM and 11:16 AM, all customers experienced service delays.
From 11:16 AM to 12:30 PM, the impact was limited to a subset of customers.
The incident has been fully resolved and is now closed.
Feb 12, 12:53 CET
Update -
The queued messages are currently being processed, and we should return to normal within a few minutes.
Feb 12, 11:17 CET
Investigating -
We're currently experiencing delays in the processing of some eSignature requests sine 10:47 CET.
Signature requests are still being properly handled.
We sincerely apologize for the inconvenience. Our teams are fully mobilized to identify the root cause and implement a solution as quickly as possible.
Feb 12, 10:58 CET