All Systems Operational
Website - https://yousign.com Operational
90 days ago
100.0 % uptime
Today
Yousign V2 Operational
90 days ago
99.95 % uptime
Today
API V2 - https://api.yousign.com Operational
90 days ago
99.95 % uptime
Today
APP V2 - https://webapp.yousign.com Operational
90 days ago
99.95 % uptime
Today
Yousign V3 Operational
90 days ago
99.96 % uptime
Today
APP V3 - https://yousign.app ? Operational
90 days ago
99.96 % uptime
Today
API V3 - https://api.yousign.app Operational
90 days ago
99.9 % uptime
Today
Chargebee API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Yousign's TLS/SSL certificate renewal Oct 4, 2022 22:00-23:00 CEST
Yousign's TLS/SSL certificate will change on the production environment on Tuesday, Octobre 4 2022 at 10:00 pm. No interruption of our service is to be expected.

This change has no impact on your side unless you have manually added our certificate to your trusted list to communicate with our services, in which case you can retrieve the new certificate at the following address:

https://ys-storage-public-content-bucket.s3.eu-west-3.amazonaws.com/tls/yousign.app/yousign.app.crt


The certificate is valid for 1 years and concern these url:

Yousign V3 - APP V3 - https://yousign.app
Yousign V3 - API V3 - https://api.yousign.app

If you have any questions or concerns, please contact our support team by sending an email to support@yousign.com.

Posted on Sep 16, 2022 - 14:24 CEST
Infrastructure upgrade Oct 7, 2022 23:00 - Oct 8, 2022 01:00 CEST
Maintenance is scheduled on Friday 7th October at 23:00 CEST.
v2 and v3 application and API will be impacted.
The maximum foreseen downtime is 2 hours.

If you have any questions or concerns, please contact our support team by sending an email to support@yousign.com.

Posted on Sep 15, 2022 - 11:36 CEST
Past Incidents
Oct 1, 2022

No incidents reported today.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022
Resolved - This incident has been resolved.

It is related to a network incident of our provider OVH: https://network.status-ovhcloud.com/incidents/5mldyhd6v99c

Sep 20, 14:24 CEST
Monitoring - Yousign is back. We continue investigations with our provider OVH.
Sep 20, 13:55 CEST
Identified - Some customers may be experiencing an issue with our service. Our engineers are working to identify and resolve this as fast as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.

Sep 20, 13:37 CEST
Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.