V2 API - API degradation
Incident Report for Yousign
Resolved
No new occurence today, this incident has been resolved.
Posted Nov 08, 2019 - 20:08 CET
Monitoring
Yesterday, our team made a maintenance to mitigate this issue. We keep under watching our API today to confirm the benefit of this action.
Posted Nov 08, 2019 - 08:55 CET
Update
We have scheduled a maintenance period to mitigate this degradation -> https://yousign.statuspage.io/incidents/4phhk84x10vc
Posted Nov 07, 2019 - 12:02 CET
Identified
Yousign V2 API currently generates randomly API errors (https://api.yousign.com). As this time we detected these events (EN format for the date and Paris local time):

- 11/05/2019 - 16H23
- 11/06/2019 - 09H38
- 11/06/2019 - 17H43

Our engineers are working to resolve this as fast as possible. We schedule a maintenance

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
Posted Nov 07, 2019 - 11:33 CET
This incident affected: Yousign V2 (API V2 - https://api.yousign.com).
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