Delay in the signature

Incident Report for Yousign

Resolved

Everything is ok since 12:20 PM GMT+2.

Posted May 30, 2019 - 23:28 CEST

Monitoring

The incident is stabilized, but our team remains on alert if the problem occurs again.

Posted May 30, 2019 - 12:44 CEST

Investigating

Some clients may experience a delay in the signature for Yousign V1 API & APP (https://api.yousign.fr:8181 & https://yousign.fr/login) and Yousign V2 API (https://api.yousign.com). Our engineers are working to resolve this as fast as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.fr.

Posted May 30, 2019 - 11:55 CEST

This incident affected: Yousign V2 (API V2 - https://api.yousign.com, APP V2 - https://webapp.yousign.com).