Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 24, 2025 - 06:00 CET
Scheduled
Dear Users,
Our identity verification provider for Qualified Electronic Signature (QES) will perform a maintenance on their infrastructure. The service will be completely interrupted during one hour leading to inability of performing video identifications for QES signatures during this period.
Note that QES signers using the Yousign Wallet for identification will not be affected.
Details of the intervention: - Date: From 24th March 2025 at 6AM (Paris time) to 24th March 2025 at 7AM (Paris time) - Expected impact: Yousign v3 QES video identification unavailable during the maintenance period. Any QES initiated before maintenance but not completed will be processed automatically once the maintenance is completed by our provider.