Yousign V3 Service unavailability

Incident Report for Yousign

Resolved

This incident has been resolved.
Posted Dec 03, 2025 - 16:41 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 03, 2025 - 15:37 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 03, 2025 - 15:31 CET

Investigating

All applications are currently unavailable since 15:23 CET.

Our teams are actively working on the issue.
Posted Dec 03, 2025 - 15:27 CET
This incident affected: Yousign V3 (APP V3 - https://yousign.app, API V3 - https://api.yousign.app).