V3 - Application and Public API degradation

Incident Report for Yousign

Resolved

Between 5:12 PM and 5:20 PM (CET), some users may have experienced slowdowns or errors when uploading or previewing documents.

Full service was restored by 5:20 PM, and all features are now operating normally.

We apologize for any inconvenience caused. Our support teams remain available should you need any further assistance.
Posted Jan 23, 2026 - 17:34 CET
This incident affected: Yousign V3 (APP V3 - https://yousign.app, API V3 - https://api.yousign.app).